There are an estimated 500-million frontline staff workers around the world in retail stores, hotels, restaurants, manufacturing and other service-related industries. These employees typically don’t have their own office, desk or computer—making it hard to access and share information important for the workday. Far too often, these workers rely on manual processes and outdated tools—cumbersome creation and printing of paper schedules, bulletin boards crammed with notes and a flurry of phone calls and text messages to cover shifts. Microsoft StaffHub is here to help.
We’re pleased to announce the worldwide general availability of Microsoft StaffHub—a new application for Office 365 designed to help staff workers manage their workday—with schedule management, information sharing and the ability to connect to other work-related apps and resources.
Microsoft StaffHub
A purpose-built app for the Firstline Workforce.
Manage schedules
Microsoft StaffHub makes it easy for managers to create, update and manage shift schedules for their team, streamlining what has been a labor-intensive process.
Employees have access to all their shift information, including the ability to easily swap shifts with others right from the Microsoft StaffHub mobile app. No more having to go into the breakroom at work to look at the bulletin board.
Managers create, update and manage shift schedules for the team.
Employees view their upcoming shifts at a glance on their mobile device and can request to swap a shift with someone else.
The app home screen provides a summary of upcoming shifts as well as any important notes. Employees can also see who else is scheduled for the day, which is useful if they want to know who they’ll be working with or if they want to swap shifts.
When schedule conflicts come up, Microsoft StaffHub makes it easy to swap a shift or offer a shift to someone else. Requests are always routed to the manager for approval, and updates and notifications are automatically sent to the team.
Share information
With Microsoft StaffHub, managers can quickly distribute important information to their team, such as policy documents, news bulletins or videos. Managers also have a fast and reliable way to send quick messages to team members. For example, to let an employee know “there is a spill on the floor” or “the regional GM is arriving in 20 minutes,” simply tap the employee’s name and type a message. Employees can also send messages directly to each other or to the entire workgroup.
Managers select the content they want to distribute to their team.
Employees can view the files on the mobile app.
Connect to other apps and resources
Companies often use multiple systems and tools to help manage their workforce, and we want to make it easy for Microsoft StaffHub to connect to these existing systems. We’re pleased to announce that StaffHub will support connections to Kronos, a leading provider of workforce management and human capital management cloud solutions. Initially, this integration will enable managers to import individual and team schedule information from Kronos’s Workforce Central platform directly into Microsoft StaffHub. This functionality will initially be in private preview to a small group of Office 365 and Kronos customers. Stay tuned for more!
Next steps
Microsoft StaffHub is enabled today for Office 365 customers with a K1, E1, E3 or E5 plan. Team managers can sign in at staffhub.ms, and employees can download the app on iOS or Android.
For a deeper look at Microsoft StaffHub, check out this video:
Frequently asked questions
Q. Which Office 365 plans include Microsoft StaffHub?
A. StaffHub is available as part of the Office 365 K1, E1, E3 and E5 plans (including the Education version of these plans).
Q. How can I access MicrosoftStaffHub?
A. Microsoft StaffHub is initially available on the web as well as for iOS and Android apps. It is currently available in the following 15 languages: Chinese-Simplified, English (U.S.), Spanish, Russian, Japanese, French, Brazilian-Portuguese, German, Korean, Italian, Chinese-Traditional, Dutch, Turkish, Swedish and Danish.
Q. Does each team member need to have an Office 365 account to use Microsoft StaffHub?
A. Yes, each team member and manager using Microsoft StaffHub must have an Office 365 account.
Q. Can I turn off Microsoft StaffHub for my company?
Отчеты о Office 365 в центре администрирования — StaffHub
В отчете StaffHub вы можете получить аналитические сведения о деятельности StaffHub Teams в вашей организации и узнать, сколько StaffHub рабочих групп активно используется.
Примечание: Для просмотра Microsoft 365 отчетов вы должны быть глобальным администратором Microsoft 365 или Exchange, администратором SharePoint, администратора Skype для бизнеса или читателя отчетов.
Как перейти к отчету об активности группы StaffHub
В раскрывающемся списке выберите отчет выберите StaffHub действия группы.
Интерпретация отчета о действиях в группе StaffHub
1. отчет о командах StaffHub можно просмотреть для тенденций за последние 7, 30, 90 и 180 дней. Однако если вы щелкните определенный день в отчете, в таблице (7) отобразятся данные за 28 дней от выбранной даты (а не от даты, когда был создан отчет).
2. Каждый отчет содержит дату создания отчета. Действия обычно отражаются в отчетах с задержкой в 24–48 ч.
3. в представлении » действия » показано количество действий StaffHub. Вы можете просматривать смены, измененные в любой день за отчетный период. Вы также можете просматривать отправленные сообщения, запросы на смену, отправленные, утвержденные запросы на смену, задачи, созданные, задачи и файлы, которые были отправлены и перемещены изменены.
4. в представлении Teams отображаются активные команды на этот день, основываясь на отправленных запросах на смену, утвержденных запросах на смену, о отправленных сообщениях, о том, что созданные задачи, а также о завершенных сменах.
5. на диаграмме активности ось Y является числом действий по типу.
На диаграмме Teams ось Y — это количество активных рабочих групп.
На оси X диаграмм представлен диапазон дат, выбранный для отчета.
6. Вы можете отфильтровать ряды, показанные на диаграмме, щелкнув элемент в условных обозначениях. Например, на диаграмме активности щелкните или нажмите кнопку запросы на смену, утвержденные для просмотра данных. (вы также можете снять выделение, если оно уже выбрано).
7. отображаемый список команд определяется набором всех активных групп, которые существовал (не удален) в течение самой широкой (180-дневной) временной рамки для отчетности. Счетчик действий (измененные изменения, сообщение отправлено) будет отличаться в зависимости от выбранной даты.
Примечание: В столбцах могут быть не все указанные ниже элементы, если не добавить их.
Microsoft StaffHub позволяет вам управлять, общаться и делиться контентом
Microsoft StaffHub
Microsoft StaffHub – это отличная облачная платформа, которая значительно упрощает вашу работу и работу вашего сотрудника. С StaffHub вы можете легко управлять своей работой и людьми, работающими под вами. Все ваши сотрудники также могут воспользоваться преимуществами плавной интеграции документов, расписаний и данных на разных устройствах. На данный момент он доступен для подписчиков Office 365 для бизнеса и поставляется с веб-приложением для менеджеров и мобильным приложением для сотрудников.
Будучи сотрудником, вы можете получить доступ к данным, которыми поделился менеджер, и вы можете видеть свои смены и время, когда вам нужно отчитываться о работе. Вы можете просмотреть примечания и инструкции, а также попросить менеджера о смене или вы можете поменять смену с коллегой, получив запрос, одобренный менеджером.
StaffHub сближает всех сотрудников организации и делает процесс общения намного более простым и выполнимым. Люди могут общаться друг с другом или с их командами, вы можете отправлять практически любой тип контента через чат или, если вы менеджер, вы можете загружать файлы, которые могут быть загружены вашими сотрудниками. Вы также можете добавить более одного менеджера, а также создать разных типов сотрудников, таких как Business Associates, Store Workers или Delivery Staff.
Существует множество возможностей для этой услуги, и несколько крупных компаний уже поддержали своих сотрудников этой удивительной услугой.
StaffHub доступен как веб-приложение для менеджеров и мобильное приложение для сотрудников. Мобильное приложение доступно только для Android и iOS. Для того чтобы включить службу StaffHub, вам нужна бизнес-лицензия Office 365, а все ваши сотрудники должны иметь учетную запись Office 365, чтобы пользоваться ее преимуществами.
Вот отличное видео, где вы можете увидеть StaffHub в действии:
Microsoft Office StaffHub – это отличная и интуитивно понятная идея, воплощенная в шедевре. Взгляните, и вы бы осознали потенциал этого в вашем офисе или на рабочем месте. Отличный сервис, который использовал технологии и смартфоны в своих лучших проявлениях. Общение с сотрудниками, обмен информацией, обмен файлами и данными был сделан относительно проще.
Microsoft StaffHub [DEPRECATED]
Microsoft StaffHub is a cloud-based platform that works across all your devices. It enables firstline workers and their managers to manage time, communicate with their teams, and share content.
This connector is available in the following products and regions:
Throttling Limits
Actions
This action has been deprecated. Please use Approve a Swap Shifts request instead.
This operation allows managers to approve a shift swap or hand off request.
This action has been deprecated. Please use Approve a Time Off request instead.
This operation allows managers to approve or deny a time off request.
This operation gets a member of a team by their unique ID.
Get the account of the current logged in user.
This action has been deprecated. Please use Get a Schedule’s details instead.
This operation returns details of a schedule using the schedule’s unique ID.
This action has been deprecated. Please use Get a Shift instead.
This operation returns details for a shift using the shift’s unique ID.
This operation returns details for a shift request using the request’s unique ID.
This action has been deprecated. Please use List all Time Off Reasons instead.
This operation returns all shift requests for a team using the team’s unique ID.
This action has been deprecated. Please use Get a team instead.
This operation returns details for a team using the team’s unique ID.
This action has been deprecated. Please use List all Time Off Reasons instead.
This operation returns the list of time off reasons associated with a team.
This action has been deprecated. Please use List all Scheduling Groups instead.
This operation lists all groups within a team.
This operation lists all the members of a given team.
This action has been deprecated. Please use List all Shifts instead.
This operation returns all shifts assigned to members of a team
This operation lists all teams that the user is a member of.
Approve a shift swap or hand off request (managers only) [DEPRECATED]
This action has been deprecated. Please use Approve a Swap Shifts request instead.
This operation allows managers to approve a shift swap or hand off request.
Parameters
Unique ID of the team.
The unique ID of the shift swap or hand off request
A message from the manager to the sender/recipient when a request is accepted
The version number used to update the swap or hand off request.
Returns
Properties associated with a manager’s swap or hand off request approval.
Approve or deny a time off request (managers only) [DEPRECATED]
This action has been deprecated. Please use Approve a Time Off request instead.
This operation allows managers to approve or deny a time off request.
Parameters
Unique ID of the team.
The unique ID of the time off request
A message from the manager to the sender/recipient when a request is accepted or denied.
The version number used to update the time off request.
Whether the manager is accepting (True) or denying (False) the time off request.
Returns
Properties associated with a manager’s time off approval.
Get a team member by ID [DEPRECATED]
This operation gets a member of a team by their unique ID.
Parameters
Unique ID of the team.
The id of the member.
Returns
Get member response
Get current account [DEPRECATED]
Get the account of the current logged in user.
Returns
Get Current Account response
Get Schedule details [DEPRECATED]
This action has been deprecated. Please use Get a Schedule’s details instead.
This operation returns details of a schedule using the schedule’s unique ID.
Parameters
Unique ID of the team.
Unique ID of the schedule.
Returns
Get Shift [DEPRECATED]
This action has been deprecated. Please use Get a Shift instead.
This operation returns details for a shift using the shift’s unique ID.
Parameters
Unique ID of the team.
The unique ID of the shift.
Returns
Properties associated with a shift.
Get Shift Request details [DEPRECATED]
This operation returns details for a shift request using the request’s unique ID.
Parameters
Unique ID of the team.
Unique ID of the shift request.
Returns
Properties associated with a shift request.
Get shift requests [DEPRECATED]
This action has been deprecated. Please use List all Time Off Reasons instead.
This operation returns all shift requests for a team using the team’s unique ID.
Parameters
Unique ID of the team.
Returns
Get Shift Request response
Get team details [DEPRECATED]
This action has been deprecated. Please use Get a team instead.
This operation returns details for a team using the team’s unique ID.
Parameters
Unique ID of the team.
Returns
Get Time Off Reasons [DEPRECATED]
This action has been deprecated. Please use List all Time Off Reasons instead.
This operation returns the list of time off reasons associated with a team.
Parameters
Unique ID of the team.
Returns
Properties associated with time off reasons.
List all groups in a team [DEPRECATED]
This action has been deprecated. Please use List all Scheduling Groups instead.
This operation lists all groups within a team.
Parameters
Unique ID of the team.
Returns
List all members in a team [DEPRECATED]
This operation lists all the members of a given team.
Parameters
Unique ID of the team.
Returns
Get members response
List all team shifts [DEPRECATED]
This action has been deprecated. Please use List all Shifts instead.
This operation returns all shifts assigned to members of a team
Parameters
Unique ID of the team.
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
Returns
Get shifts response
List the user’s teams [DEPRECATED]
This operation lists all teams that the user is a member of.
Returns
Get teams response
Triggers
This operation triggers when a member is deleted from the team.
This operation triggers when a team member is updated.
This operation triggers when a new member is added to the team.
This operation triggers when a new shift is added to a member of a team.
This operation triggers when a new swap, offer or time off shift request is created.
This operation triggers when a schedule is published for the team.
This operation triggers when a shift is deleted for a member of a team.
This operation triggers when a shift is updated for a member of a team.
This operation triggers when a swap, offer or time off shift request is deleted.
This operation triggers when a swap, offer or time off shift request is updated.
When a member is deleted from the team [DEPRECATED]
This operation triggers when a member is deleted from the team.
Parameters
Unique ID of the team.
Returns
When a member is updated in the team [DEPRECATED]
This operation triggers when a team member is updated.
Parameters
Unique ID of the team.
Returns
When a new member is added to the team [DEPRECATED]
This operation triggers when a new member is added to the team.
Parameters
Unique ID of the team.
Returns
When a new shift is added to the team [DEPRECATED]
This operation triggers when a new shift is added to a member of a team.
Parameters
Unique ID of the team.
Returns
When a new shift request is created [DEPRECATED]
This operation triggers when a new swap, offer or time off shift request is created.
Parameters
Unique ID of the team.
Returns
When a schedule is published for the team [DEPRECATED]
This operation triggers when a schedule is published for the team.
Parameters
Unique ID of the team.
Returns
When a shift is deleted in a team [DEPRECATED]
This operation triggers when a shift is deleted for a member of a team.
Parameters
Unique ID of the team.
Returns
When a shift is updated in a team [DEPRECATED]
This operation triggers when a shift is updated for a member of a team.
Parameters
Unique ID of the team.
Returns
When a shift request is deleted [DEPRECATED]
This operation triggers when a swap, offer or time off shift request is deleted.
Parameters
Unique ID of the team.
Returns
When a shift request is updated [DEPRECATED]
This operation triggers when a swap, offer or time off shift request is updated.
Parameters
Unique ID of the team.
Returns
Definitions
ListMembersResponse
Get members response
Name
Path
Type
Description
The list of team members.
The unique ID of the team member.
The unique ID of the team.
The unique ID of the user in the directory.
The display name of the team member.
The first name of the team member.
The last name of the team member.
The full name of the team member.
The email address of the team member.
The phone number of the team member.
Whether or not the team member is a manager of the team.
The status of the user’s membership in the team.
GetMemberResponse
Get member response
Name
Path
Type
Description
The unique ID of the team member.
The unique ID of the team.
The user ID of the team member
The display name of the team member.
The first name of the team member.
The last name of the team member.
The full name of the team member.
The email address of the team member.
The phone number of the team member.
Whether or not the team member is a manager of the team.
The status of the user’s membership in the team.
GetTagsResponse
Name
Path
Type
Description
The list of groups in the team.
The unique ID of the group.
The name of the group.
The unique ID of the team.
The status of the group in the team.
GetTeamsResponse
Get teams response
Name
Path
Type
Description
The unique ID of the team.
The name of the team.
GetTeamResponse
Name
Path
Type
Description
The unique ID of the team.
The name of the team.
The timeZone Olson Code of the Team.
GetShiftsResponse
Get shifts response
Name
Path
Type
Description
The list of published shifts for a team.
The unique ID of the shift.
The label of the shift.
The type of the shift.
The ID of the team the shift is in
The ID of the team member that the shift is assigned to.
The start time of the shift.
The end time of the shift.
The notes assigned to the shift.
The state of the shift.
The ID of the time off reason for a shift (if of type Absence).
The list of unpublished shifts for a team.
The unique ID of the shift.
The label of the shift.
The type of the shift.
The ID of the team the shift is in.
The ID of the team member that the shift is assigned to.
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
The notes assigned to the shift.
The state of the shift.
The ID of the time off reason for a shift (if shift is of type Absence).
GetCurrentAccountResponse
Get Current Account response
Name
Path
Type
Description
The unique ID of the user in the directory.
The display name of the user.
The first name of the user.
The last name of the user.
The primary email address of the user.
Tenant ID of the user.
The phone number of the user.
CreateScheduleResponse
Name
Path
Type
Description
The unique ID of the schedule.
The unique ID of the team the schedule is in.
The start time of the schedule.
The end time of the schedule.
The current state of the schedule.
GetShiftRequestsResponse
Get Shift Request response
Name
Path
Type
Description
The list of shift requests in the team.
The unique ID of the shift request
The unique ID of the shift being handed off/swapped.
The unique ID of the team the shift request is in.
The type of the shift request.
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
The message from the sender to the recipient.
The message from the recipient to the sender.
A message from the manager to the sender.
The unique ID of the manager who accepted the request.
The unique ID of the team member who created the request.
The unique ID of the team member that the request was sent to.
The current state of the shift request.
The time the request was created.
The time the request was last modified.
The time the recipient responded to the request.
The unique ID of the time off reason
The unique ID of the shift.
The start time of the shift.
The end time of the shift.
The version number used to update the shift request.
CreateSwapHandoffShiftResponse
Properties associated with a shift request.
Name
Path
Type
Description
The unique ID associated with the shift request.
The unique ID of the shift being offered or swapped.
The type of shift request.
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
The message from the sender to the recipient.
The message from the receiver to the sender.
The message from the manager to the sender.
The unique ID of the manager who accepted the request.
The unique ID of the team member who created the request.
The unique ID of the member that the request was sent to.
The current state of the shift request.
The time when the request was created.
The time when the request was last modified.
The time when the recipient responded to the request.
The unique ID of the time off reason
The unique ID of the shift.
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
The version number used to update the shift request.
SwapHandOffRequestManagerAcceptResponse
Properties associated with a manager’s swap or hand off request approval.
Name
Path
Type
Description
List of shifts deleted
The unique ID of the shift.
The unique ID of the team
The unique ID of the team member that the shift was assigned to.
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
The label of the shift.
The current state of the shift.
The unique ID of the time off reason.
List of shifts created as replacement
The unique ID of the shift.
The unique ID of the team
The unique ID of the team member that the shift was assigned to.
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
The label of the shift.
The current state of the shift.
The unique ID of the time off reason.
List of Shift Request that got updated
The unique ID of the shift request
The unique ID of the shift being handed off/swapped.
The unique ID of the team the shift request is in.
The type of the shift request.
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
The message from the sender to the recipient.
The message from the recipient to the sender.
A message from the manager to the sender.
The unique ID of the manager who accepted the request.
The unique ID of the team member who created the request.
The unique ID of the team member that the request was sent to.
The current state of the shift request.
The time the request was created.
The time the request was last modified.
The time the recipient responded to the request.
The unique ID of the time off reason
The unique ID of the shift.
The start time of the shift.
The end time of the shift.
The version number used to update the shift request.
TimeOffManagerRequestCompleteResponse
Properties associated with a manager’s time off approval.
Name
Path
Type
Description
The unique ID of the shift.
The unique ID of the team
The unique ID of the team member that the shift was assigned to.
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
The label of the shift.
The current state of the shift.
The unique ID of the time off reason.
Whether the shift is part of a published schedule.
CreateShiftResponse
Properties associated with a shift.
Name
Path
Type
Description
The unique ID of the shift.
The label of the shift.
The ID of the team the shift is in
The unique ID of the team member that the shift has been assigned to.
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
yyyy-MM-ddTHH:mm:ss.fffZ (UTC format)
The notes assigned to the shift.
The current state of the shift.
The unique ID of the time off reason.
Whether the shift is part of a published schedule.