Black Screen ( ESC Pause startup)
Thanks in advance for your help!
Welcome to the HP Support Community.
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F10 once for BIOS.
4) Press F9 for BIOS defaults.
5) Press F10 to save and exit.
Click on this link to run Windows Updates troubleshooter.
1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
1) In the search box, type and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Hope this helps! Keep me posted.
Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “ Kudos, Thumbs Up » on the bottom right to say “Thanks” for helping!
Asmita
I am an HP Employee
Thanks for your reply, unfortunately nothing of these steps work.
trying all of these buttons, only change the message on the left corner on the screen.
For bios reset, i did it by cmos battery and once i turned on after, it shows a message on the screen that it’s resetting to default, then it showed the same black screen as before. as well i can’t perform the steps below for troubleshooting.
Asmita
I am an HP Employee
I know the menu you are talking about.
but in my case, pressing Esc repeatedly didn’t show anything.
Appreciate you trying the steps. I’d suggest you Contact HP in your region regarding this issue.
Asmita
I am an HP Employee
Thanks for your help amita!
i opened the laptop and it seems that no menu appeared when i clicked ESC due to loosing hardrive’s connection.
now the menu appears and i did your steps above. it was really useful.
now, the message comes that no booting device found, so i will try to install a new windows for my drive and i hope it will work!
thanks again for you help
When starting the computer, a 3F0 error or Boot Device Not Found. Please install an operating system on your hard disk. message displays or the hard drive cannot be detected.
If the computer starts successfully after receiving this message, go to the section on testing the hard drive using HP PC Hardware Diagnostics.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
If you wish to thank me for my efforts, you could click on «Accept as solution» on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
esc pause startup что делать
Esc. pause startup
Hey there! @hendra1992, Thanks for stopping by the HP Support Forums!
I understand when you turn on your PC the PC gets stuck at the startup menu and keyboard is not functioning.
Don’t worry I’ll try to help you out.
Did you make any hardware or software changes on your PC?
Have you tried checking with an external keyboard?
Please provide the product number of your PC to assist you better.
As you mentioned when you turn on your PC the PC gets stuck at the startup menu and keyboard is not functioning.
Try the steps recommended below to restore BIOS to default.
1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.
Also, I would suggest you enable Fast Start-Up on the system and check if it helps. To do this, follow the steps below.
1. Open Control Panel and go to Power Options.
2. Click/tap on the Choose what the power buttons do link on the left side.
3. Click/tap on the Change settings that are currently unavailable link at the top.
4. If prompted by UAC, then click/tap on Yes.
5. Ensure that Turn on Fast Startup is checked.
6. Restart the computer.
Try updating the BIOS and chipset driver on your PC and check if it helps.
You can try updating the drivers on your PC using HP support assistant.
Refer this article to know more information about using HP support assistant.
If the issue still persists after trying out the steps try the steps recommended below.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
Press Enter and wait while System File Checker scans for corrupted files.
When scanning is complete, the results are displayed on the screen.
If the file checker found and replaced any corrupted files, restart the computer and check the performance.
If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
In Windows, open a web browser.
NOTE:
You need to be connected to the Internet to use DISM.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
Press Enter and wait while DISM works. This might take several minutes.
If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.
Refer this article to further troubleshoot lock up or freezing issues with PC.
If the issue still persists try running a system diagnostics test on your PC and check if the hardware on your laptop is functioning correctly.
Refer this article to know more information about running system diagnostics on your PC.
If the solution provided worked for you, please mark accepted solution for this post.
Please click » Accept as Solution » if you feel my post solved your issue, it will help others find the solution.
Click the » Kudos, Thumbs Up » on the bottom right to say «Thanks» for helping!
Автор Денис Миронов задал вопрос в разделе Железо
Люди помогите с новым ноутом hp. При запуске пишет press the ESC key for Startup Menu и ничего не происходит!! и получил лучший ответ
Ответ от D.S.N[гуру]
Нет не нажимай клавишу ESC :))
проблем с такой надписью у HP много может быть.
например.
Так же попробуйте нажать F10.
Во время перезагрузки компьютера нажмите клавишу esc, когда в нижней части
экрана появится
подробнее.
Загрузка с диска в ноутбуке
Re: Laptop Turns on But Nothing Boots. ‘ESC. Pause Startup’
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
As I understand, notebook turns on but it does not boot to desktop,
Don’t worry as I’ll be glad to help, however, to provide an accurate resolution, I need a few more details :
What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc. ).
Have you attempted any steps on your own before posting on the HP Forums?
What is the operating system on PC?
When was the last time it worked fine?
Were there any hardware/software changes made?
Product number X0H86UA#ABA
MODEL 15-ay041wm
OS Windows 10 (64-bit)
I tried resetting the bios but never got passed a black screen that tells me the input for what i pressed at startup
Ex. Esc. pause startup
F11 system recovery
F10 bios setup options
It was working fine about a week ago when it instantly shut down and wouldn’t boot back up.
I didn’t install any new programs, and have been looking for answers online, I’ve tried powering off, (and holding the button for 15 seconds to complete the discharge) removing the battery completely and repeating the discharge remove. Ive tried entering into the bios menu, doing a system recovery, and s startup check.
Thank you for responding,
Let’s try these steps to resolve the issue:
Hard Reset : Follow steps from the link: https://hp.care/2GnkMa8.
If the computer restarts normally and the error message does not display, you are done. If the error message displays proceed to the next step.
Perform System Test:
My daughter has a HP 625 notebook (product code WS786EA#AKS, windows 7) that is no longer starting. I have tried a lot but have now run out of ideas on how to fix it (or see what is the error)
When I do a power on, it is stuck for a long time at the HP logo screen, saying «Press the ESC key for Startup Menu». If i press esc (or any other F-key) nothing happens for a long time. After a while (like 10 minutes) one menu option is written (I think it is «Press F1 for system information»). Then after a while more (like 5 more mintues) the startup menu finally appears. Then it responds quickly (inside the menu system) and i can do some tests.
I have taken out the HDD, but the slow boot process is still there, I need to wait 10-20 minutes to go into to startup menu.
Once there, I was able to do a memory test, but there were no errors found.
Once there I have also managed to update BIOS (through a bootable USB key) without the HDD being installed. The same behaviour is still there after upgrade (without HDD).
I have tried to look at the blinking of the «Caps lock» LED. It does not blink until after a long time. I didn’t see exactly when it started (I couldn’t sit there for 10 minutes waiting for a key to maybe blink), but when I started counting it blinked at least 10 times, so it does not match any of the blink codes.
(I docked the HDD into a USB dock, and run som disk checks. Some errors were corrected, but it seemed to be OK also before that. After all of the actions above, I reinstalled the HDD in the notebook, put in a Windows 7 recovery DVD, and restarted. It didn’t care. It still «hangs» att boot logo).
Obviously there is some hardware error, but I wonder which part it might be that is not working, and how I find out?
Hoping for help from you experts out there.
esc pause startup что делать
Esc. pause startup
Hey there! @hendra1992, Thanks for stopping by the HP Support Forums!
I understand when you turn on your PC the PC gets stuck at the startup menu and keyboard is not functioning.
Don’t worry I’ll try to help you out.
Did you make any hardware or software changes on your PC?
Have you tried checking with an external keyboard?
Please provide the product number of your PC to assist you better.
As you mentioned when you turn on your PC the PC gets stuck at the startup menu and keyboard is not functioning.
Try the steps recommended below to restore BIOS to default.
1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.
Also, I would suggest you enable Fast Start-Up on the system and check if it helps. To do this, follow the steps below.
1. Open Control Panel and go to Power Options.
2. Click/tap on the Choose what the power buttons do link on the left side.
3. Click/tap on the Change settings that are currently unavailable link at the top.
4. If prompted by UAC, then click/tap on Yes.
5. Ensure that Turn on Fast Startup is checked.
6. Restart the computer.
Try updating the BIOS and chipset driver on your PC and check if it helps.
You can try updating the drivers on your PC using HP support assistant.
Refer this article to know more information about using HP support assistant.
If the issue still persists after trying out the steps try the steps recommended below.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
Press Enter and wait while System File Checker scans for corrupted files.
When scanning is complete, the results are displayed on the screen.
If the file checker found and replaced any corrupted files, restart the computer and check the performance.
If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
In Windows, open a web browser.
NOTE:
You need to be connected to the Internet to use DISM.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
Press Enter and wait while DISM works. This might take several minutes.
If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.
Refer this article to further troubleshoot lock up or freezing issues with PC.
If the issue still persists try running a system diagnostics test on your PC and check if the hardware on your laptop is functioning correctly.
Refer this article to know more information about running system diagnostics on your PC.
If the solution provided worked for you, please mark accepted solution for this post.
Please click » Accept as Solution » if you feel my post solved your issue, it will help others find the solution.
Click the » Kudos, Thumbs Up » on the bottom right to say «Thanks» for helping!
Автор Денис Миронов задал вопрос в разделе Железо
Люди помогите с новым ноутом hp. При запуске пишет press the ESC key for Startup Menu и ничего не происходит!! и получил лучший ответ
Ответ от D.S.N[гуру]
Нет не нажимай клавишу ESC :))
проблем с такой надписью у HP много может быть.
например.
Так же попробуйте нажать F10.
Во время перезагрузки компьютера нажмите клавишу esc, когда в нижней части
экрана появится
подробнее.
