atlassian companion что это
Почему наши заказчики выбирают Atlassian
Решения Atlassian используют такие известные международные компании, как NASA, eBay, Twitter, Audi, Pandora, Amadeus, Lufthansa, Skyscanner, Airbnb, The Telegraph, Adobe, Citi, Linkedin и многие другие. У Atlassian более ста тысяч клиентов по всему миру.
По мнению исследовательской компании Gartner, Atlassian — лидер рынка управления Agile-проектами.
Решения Atlassian позволяют:
Семейство продуктов Atlassian
Планирование и контроль
В линейке решений Atlassian наибольшей популярностью пользуются продукты для управления проектами, задачами и дефектами, программное обеспечение для команды разработчиков и службы поддержки.
Основным продуктом Atlassian является Jira, которую обычно используют в связке с другими решениями. Jira Software, Jira Service Desk и Jira Core — безусловные лидеры в этом сегменте.
Jira можно рассматривать как ядро системы, которое связывает узконаправленные инструменты, такие как Confluence, Bitbucket и прочие.
Коммуникация и коллаборация
Для обеспечения эффективной работы команды и мгновенного обмена данными Atlassian предлагает несколько продуктов, среди которых Confluence — ПО для создания систем управления знаниями и мессенджеры: Stride, Hipchat и Trello.
Программирование и разработка
Atlassian занимает уверенные позиции на рынке программирования и разработки ПО благодаря таким профессиональным инструментам, как Bitbucket, Bamboo, Sourcetree, Crucible, Fisheye и Crowd.
Marketplace и самостоятельная разработка
Функциональность инструментов расширяется уже готовыми дополнениями и плагинами из Marketplace — электронной торговой площадки Atlassian, где представлены более 3500 вариантов интеграций и надстроек для расширения функционала и персонализации продуктов вендора.
Если на Marketplace не нашлось инструмента с подходящими функциями, можно разработать новые плагины под корпоративные нужды. Благодаря открытой архитектуре к продуктам Atlassian подключаются приложения собственной и сторонней разработки, а также решения других вендоров.
Преимущества Jira
Неэффективный подход
Универсальность Jira может ввести в заблуждение. Без знания специфики продуктов и опыта со стороны, масштабируемую и легко поддерживаемую архитектуру спроектировать сложно. При попытках развернуть Jira силами собственных специалистов можно столкнуться с такими «типичными» проблемами, как сбои в системе при росте задач и расширении функционала.
Иногда заказчики с помощью плагинов пытаются превратить Jira в совершенно другой инструмент, например, в подобие системы электронного документооборота или аналог финансовых инструментов 1С.
Типичным сценарием, к сожалению, является сбор потребностей и формирование требований заказчиками без учета возможностей Jira. После детальной оценки стоимости реализации оказывается, что необходима масса дополнительных плагинов и трудозатрат разработчиков. Приходится переписывать требования заново, чтобы эффективно использовать Jira как техническую платформу и минимизировать нестандартные настройки.
Применение отдельных плагинов и разработка кастомизации Jira целесообразны только если нужны «точечные» дополнительные функции. Обычно в таких случаях наши специалисты рекомендуют использовать интеграцию Jira с профильными системами — это менее затратно и более продуктивно.
Например, при управлении проектами и портфелями проектов (класс инструментов PPM) интеграционное решение Jira-PPM позволяет: избежать сложной кастомизации каждого модуля, минимизировать риски нецелевого использования, более эффективно реализовать «пирамиду аналитической отчетности», сэкономить на дорогостоящих лицензиях PPM-решений.
Выбор технических решений должен основываться на целесообразности — сравнении похожих инструментов других вендоров, планировании архитектуры и нагрузки. Мы, как мультивендорный интегратор, поможем провести независимый и объективный сравнительный анализ, который определит насколько Jira оптимальна для решения поставленных задач. Если этого будет недостаточно, мы развернем пилотный проект.
Этапы пилотного проекта
Выводы
Решения Atlassian просты и понятны, их легко внедрить и использовать. Однако, адаптация продуктов под особенные потребности компании, дополнительная настройка, надстройка плагинов и другие модификации требуют участия узких специалистов — профессионалов в своей области, имеющих большой опыт работы с продуктами вендора.
Кроме того, может оказаться, что для реализации более амбициозных целей компании и решения специфических бизнес-задач одних продуктов Atlassian будет недостаточно. Чтобы подобрать подходящие под цели и задачи компании инструменты, а также выполнить необходимые интеграции, закажите консультацию наших специалистов.
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Manage any business project
Confluence
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Answers, support, and inspiration
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Feature suggestions and bug reports
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Install Atlassian Companion
Files
On this page
Related content
Still need help?
The Atlassian Community is here for you.
If your site uses Atlassian Companion method to edit files, you will need to install the Atlassian Companion app before you can start editing. Learn more about Editing Files.
The way you install Companion will depend on your operating system, and your organisation’s environment.
Download the latest Companion version
Download the Atlassian Companion app for Mac or Windows.
Windows
These instructions are for Windows 10. The process is similar in earlier, supported Windows versions.
Once installed, Companion runs in the background. You may need to click the Show hidden items arrow in the system tray to see it. Right click the Companion icon to see the version you have installed.
The first time you edit a file, you’ll be prompted to trust your Confluence site. Once that’s done, Companion is ready to use.
These instructions are for MacOS 10. Your version may look slightly different.
Once launched, Companion runs in the background. Click the Companion icon in the status area of the menu bar to see the version you have installed.
The first time you edit a file, you’ll be prompted to trust your Confluence site. Once that’s done, Companion is ready to use.
Linux
Atlassian Companion is not currently available for Linux.
Managed or restricted environments
If you’re not able to install applications on your computer, your administrator or IT team may need to do this for you.
Send them a link to Administering the Atlassian Companion App for information about MSI installation.
Troubleshooting
Companion is installed twice in Windows
Remove residual files after uninstalling Companion in Windows
If you need to completley uninstall Companion you may want to check if any residual files remain.
The default installation directories are:
The app stores temporary data and edited files in:
Companion creates the following registry entries:
You can do a registry search for «atlassian» to locate them. These are used for both the MSI and EXE.
Confluence Support
Knowledge base
Products
Jira Software
Project and issue tracking
Jira Service Management
Service management and customer support
Jira Core
Manage any business project
Confluence
Bitbucket
Git code management
Resources
Documentation
Usage and admin help
Community
Answers, support, and inspiration
Suggestions and bugs
Feature suggestions and bug reports
Marketplace
Billing and licensing
Frequently asked questions
Viewport
Confluence
Versions
Install Atlassian Companion
Files
On this page
Related content
Still need help?
The Atlassian Community is here for you.
If your site uses Atlassian Companion method to edit files, you will need to install the Atlassian Companion app before you can start editing. Learn more about Editing Files.
The way you install Companion will depend on your operating system, and your organisation’s environment.
Download the latest Companion version
Download the Atlassian Companion app for Mac or Windows.
Windows
These instructions are for Windows 10. The process is similar in earlier, supported Windows versions.
Once installed, Companion runs in the background. You may need to click the Show hidden items arrow in the system tray to see it. Right click the Companion icon to see the version you have installed.
The first time you edit a file, you’ll be prompted to trust your Confluence site. Once that’s done, Companion is ready to use.
These instructions are for MacOS 10. Your version may look slightly different.
Once launched, Companion runs in the background. Click the Companion icon in the status area of the menu bar to see the version you have installed.
The first time you edit a file, you’ll be prompted to trust your Confluence site. Once that’s done, Companion is ready to use.
Linux
Atlassian Companion is not currently available for Linux.
Managed or restricted environments
If you’re not able to install applications on your computer, your administrator or IT team may need to do this for you.
Send them a link to Administering the Atlassian Companion App for information about MSI installation.
Troubleshooting
Companion is installed twice in Windows
Remove residual files after uninstalling Companion in Windows
If you need to completley uninstall Companion you may want to check if any residual files remain.
The default installation directories are:
The app stores temporary data and edited files in:
Companion creates the following registry entries:
You can do a registry search for «atlassian» to locate them. These are used for both the MSI and EXE.
Confluence Support
Knowledge base
Products
Jira Software
Project and issue tracking
Jira Service Management
Service management and customer support
Jira Core
Manage any business project
Confluence
Bitbucket
Git code management
Resources
Documentation
Usage and admin help
Community
Answers, support, and inspiration
Suggestions and bugs
Feature suggestions and bug reports
Marketplace
Billing and licensing
Frequently asked questions
Viewport
Confluence
Versions
Administering the Atlassian Companion App
Confluence administrator’s guide
On this page
Related content
Still need help?
The Atlassian Community is here for you.
The Atlassian Companion app enables users to edit Confluence files in their preferred desktop application, then save the file back to Confluence automatically.
The download and re-upload of files is managed by the Atlassian Companion app, which needs to be installed on each user’s machine (not in the Confluence installation directory) to enable file editing.
On this page:
Download and install the Atlassian Companion app
To edit files, users need to install the Atlassian Companion app and have it running in the background. The first time a user selects ‘Edit with’ in file preview, we prompt them to download and install the app. See Edit Files for details.
If your users aren’t able to install applications themselves, you may want to distribute the app to them or deploy using the Microsoft Installer.
Download the latest version
Download the Atlassian Companion app for Mac or Windows.
Install the Companion app via Microsoft Installer (MSI)
We also provide a Microsoft Installer package (.msi file) to deploy the Atlassian Companion app for Windows across multiple users or machines. By default, the Companion app installs to the Program Files directory, but you can customize this.
If you deploy using the Microsoft Installer, the Companion app won’t automatically get the latest updates, including security and bug fixes, so some maintenance is required.
We may update the Companion app before or after we release a new version of Confluence. Check the Atlassian Companion app release notes to make sure you’re on the latest version.
Disable file editing
System Administrators can remove the edit files option from their Confluence site.
To disable the edit files option when previewing a file:
To disable the edit option from the Attachments page, Attachments macro and View File macros:
Compatibility with virtual desktop environments
The Atlassian Companion app only works in some virtual desktop environments. If a user’s environment isn’t compatible with the Companion app, they won’t be able to edit files in Confluence using Companion.
This table outlines which environments are compatible with the Companion app:
Virtual desktop infrastructure (VDI)
In this set up, each user gets their own VM (virtual machine), with a centralized service managing deployments.
Session-based virtual desktops
Also referred to as Remote Desktop Service (RDS) or Remote Desktop Session Host (RDSH). In this set up, each user shares the same operating system (server).
Virtual app streaming
Also referred to as Remote app publishing. This is where a single app runs on a remote server, but appears on the user’s computer as if it were a local app.
Recover edited files
When a user edits a file, that file is also downloaded and saved to the Atlassian Companion folder on their computer. Files are cleared every time the Companion app restarts.
Alternatives to the Atlassian Companion app
In some versions of Confluence, you can revert to the previous Edit in Office functionality by enabling it as a dark feature on your site. This is a workaround for customers who are unable to use the Companion app in their environment. See Enable Edit in Office as a dark feature in Confluence
Confluence Support
Knowledge base
Products
Jira Software
Project and issue tracking
Jira Service Management
Service management and customer support
Jira Core
Manage any business project
Confluence
Bitbucket
Git code management
Resources
Documentation
Usage and admin help
Community
Answers, support, and inspiration
Suggestions and bugs
Feature suggestions and bug reports
Marketplace
Billing and licensing
Frequently asked questions
Viewport
Confluence
Versions
Install Atlassian Companion
Files
On this page
Related content
Still need help?
The Atlassian Community is here for you.
If your site uses Atlassian Companion method to edit files, you will need to install the Atlassian Companion app before you can start editing. Learn more about Editing Files.
The way you install Companion will depend on your operating system, and your organisation’s environment.
Download the latest Companion version
Download the Atlassian Companion app for Mac or Windows.
Windows
These instructions are for Windows 10. The process is similar in earlier, supported Windows versions.
Once installed, Companion runs in the background. You may need to click the Show hidden items arrow in the system tray to see it. Right click the Companion icon to see the version you have installed.
The first time you edit a file, you’ll be prompted to trust your Confluence site. Once that’s done, Companion is ready to use.
These instructions are for MacOS 10. Your version may look slightly different.
Once launched, Companion runs in the background. Click the Companion icon in the status area of the menu bar to see the version you have installed.
The first time you edit a file, you’ll be prompted to trust your Confluence site. Once that’s done, Companion is ready to use.
Linux
Atlassian Companion is not currently available for Linux.
Managed or restricted environments
If you’re not able to install applications on your computer, your administrator or IT team may need to do this for you.
Send them a link to Administering the Atlassian Companion App for information about MSI installation.
Troubleshooting
Companion is installed twice in Windows
Remove residual files after uninstalling Companion in Windows
If you need to completley uninstall Companion you may want to check if any residual files remain.
The default installation directories are:
The app stores temporary data and edited files in:
Companion creates the following registry entries:
You can do a registry search for «atlassian» to locate them. These are used for both the MSI and EXE.